High Roller Loyalty - VIP Account Management and Promos Top Gambling Brands for Loyalty

The VIP account manager is charged with the managing of the high net worth VIP player’s portfolio. Basically, the VIP account manager is supposed to act as a link between the VIP player and the High roller casino by building a strong relationship with the player. The relationship will ensure that the player remains loyal to the house and in return be provided with an excellent all round experience. The VIP account managers are supposed to monitor the performance of the players and ensure that all the bonuses and gifts are offered per the house rules and regulations. They are supposed to handle all the customer’s queries and complaints even when out of work if required, and this will ensure the VIP is provided with exceptional and ‘competition beating’ services. They are also charged with acquiring customers’ knowledge and build their profile by knowing their playing manners, their interests, and their likes and dislikes. They also ensure the VIP players are provided with expert information of multiple gaming products.

Players get different forms of offers and bonuses depending on the house they did open their account with or betting preference. VIP players are put into consideration when it comes to giving out the bonuses and offers, to ensure that they get the experience and level of service they deserve. The VIP players enjoy VIP promotions and bespoke gifts and rewards exclusively. These bespoke offers are only tailored to VIP players in order to keep them playing through the game. The VIP players will enjoy fantastic and amazing sign-up offers, cash bonuses, free birthday and anniversary gift and additional VIP treatments. They are also given priority when it comes to VIP specific news, and they are always the first to hear about unique promotions and offers. Bespoke gifts and rewards are what VIP players are entitled to receive every day, and as well they can enjoy playing Lottery Jackpots in specific houses they registered themselves.

A Cashback promo is a Reward extended to VIP players whereby the casino offers a certain percentage of the money players had wagered should they face a loss. The offer is given to ensure that the VIP players and the High Rollers do not go empty-handed even on their bad day. The cashback percentages differ for different players depending on their VIP levels hence those at a higher level will benefit for a higher Cashback percentage than the lower level members. The cashback percentage also varies among different casinos with the best casinos offering up to 25% Cashback to the High Rollers and loyal customers. The standard cashback rates among different online casinos range between 5% to 25%. The Cashback may be limited to specific games whereby VIP players will only get the refund after losing on the specified games like NetEnt and Progressive Jackpot Slots. Members of the highest VIP level in most casinos benefit the most as they are allowed an unlimited Cashback bonus, meaning they can enjoy the refund in case they made a loss on any game at the casino.

It is every casino players' dream to experience a faster withdrawal of their funds. However, this is not a privilege enjoyed by all players but only the VIP members. The members of VIP are allowed the opportunity for making the fastest withdrawal of their funds. Once the members of the VIP have requested payout, they are usually processed within a brief period unlike requests from ordinary members. Players can receive money in their accounts within 24 hours. On top of that, the VIP players also enjoy a flexible withdrawal limit. Usually, the casinos set up a withdrawal limit on which players are not allowed exceed, this is not the case with the VIP members. These members are allowed a much higher withdrawal limit. Faster withdrawal times allows the VIPs a chance to make withdrawals and funds will be availed to them at the time of their convenience.

Almost all the online casinos have a set up daily limit of the amount of money a player can deposit. This is usually part of the Responsible Gambling initiatives to try and prevent gambling addiction. In the higher VIP levels, the deposit limits are generally flexible, and most of the casinos will allow the VIPs a much higher limit. The higher deposit limits allows the VIPs a chance to stake more than the other players hence standing themselves a significant chance of winning. It is up to the personal account manager to decide whether the VIP player is addicted to gambling or not. This is different from the ordinary players where addiction can be determined by anyone among the staff members based on their deposits. The higher deposit limits also attract other benefits like lower wagering requirements on the bonuses obtained from the deposit amounts. Players can enjoy a lower wagering requirement of just one time (x1).